iResQ has been performing next-day Macintosh related upgrades and repairs and the iPhone is a natural fit in their service line. iPhone repairs will be performed within 24 hours of receipt at the iResQ repair facility in Kansas City and customers are provided with the appropriate shipping materials and pre-paid labels to safely transport the units around the country.
They have always provided the easiest and quickest repair services to their customers and the baseline of their repairs includes pickup and delivery of the customer unit in a shipper-approved foam lined container. The company provides services for iPods, PowerBooks, iBooks, MacBooks and the Apple TV with the iPhone being its newest addition.
"Per customer demand, we've redesigned our packaging to accept several combinations of iPhones and/or iPods. Customers with multiple items can use one iBox to get the broken units to us" said Kyle Baccus, Operations Manager at iResQ.
You can view their iPhone shipping container at the website and customers can sign up to have their iPhone repaired by simply via their secure website. For computer resellers and repair centers, iResQ offers discounted rates on products and services. Computer dealers can send overflow service work or seamlessly outsource their entire iPod or Macintosh Portable repair operation. Volume discounts are available for schools and government agencies.
"We actually received an iPhone repair order the very same day that they were released, however they are much more complicated than a typical iPod repair" said Ryan Arter, President of iResQ. "With the success of our iPod repair program our customers have naturally requested iPhone service. We've already performed repairs on dozens of broken screens and I anticipate the LCD assembly to be our mainline repair for the iPhone. We have secured our parts inventory and are excited to be able to offer this service to Apple's customers."
iResQ, or Otherwise known as MacResQ, was founded with the premise that there is a better way to purchase, maintain, upgrade and repair your Mac. iResQ customers realize extreme value by using any of their premier nationwide, next-day turnaround services in the U.S.
A new iPhone(R) application called Searchable Radio(TM) in conjunction with the launch of the National Public Radio's (NPR.org) new API has been launched by Axiom Software Inc.
