To help customers more easily and cost-effectively support distributed locations, SIP trunking services from Voxitas (formerly NetLogic), a leading business class VoIP national service provider, have been certified to work with the Interactive Intelligence all-in-one IP communications software suite.

Vice president of sales and marketing for Voxitas, Matt Siemens, declared: “Our SIP trunking services, combined with the Interactive Intelligence software, give customers advanced contact center automation and enterprise IP telephony applications minus the cost and complexity of managing and growing a distributed infrastructure.”

Senior vice president of worldwide marketing for Interactive Intelligence, Joseph A. Staples, stated: “Our customers are increasingly turning to SIP trunking to meet their voice over IP scalability requirements.” He added: “The Voxitas services met our stringent voice quality standards so joint customers are assured the best service delivery and performance on the market.”

Delivering disaster recovery and automated call distribution services, also certified to work with the software are the Voxitas TrueComposure and TrueDirection products.

For the purpose of education, training and demonstration, a separate marketing agreement enables Interactive Intelligence to use Voxitas SIP trunking resources.

The Interactive Intelligence all-in-one IP communications software suite offers single-platform architecture with inherent multi-channel processing to deliver comprehensive applications minus the cost and complexity introduced by multi-point products.