The preferred hardware and software supplier for telecom solution developers, TelcoBridges™ Inc., announced today that Interact Incorporated Software Systems has integrated TelcoBridges' award-winning Tmedia telecom platform into its SPOT CCXML/VXML interpreter set. Within a familiar standards-based development environment, operators worldwide, using SPOT and TelcoBridges' telecom platform, can deliver IVR and conferencing services simultaneously on thousands of call channels, whether TDM or VoIP.
Throughout 28 countries around the globe, Interact provides high performance telecommunication solutions for operators and enterprises. To improve VoiceXML performance, eliminate CPU and memory limitations caused by traditional VXML solutions, and provide no loss of service-no loss of calls application server redundancy, SPOT, Interact's new CCXML/VXML interpreter set, leverages TelcoBridges' technology.
The solution, developed for use in telco environments requiring thousands of call channels, offers leading high-performance. The solution, which is VoiceXML and CCXML, compliant supports, both TDM (with SS7 and ISDN signaling) and VoIP (using SIP signaling), IVR, third-party automatic speech recognition (ASR) and text-to-speech (TTS) using MRCP, and conferencing.
Founder, VP and CTO of Interact, Greg Gissler, declared:
"Interact integrated its patent-pending VoiceXML and CCXML technology with TelcoBridges' hardware in order to offer the industry's best solution". "While Interact delivers CCXML/VXML performance in software, TelcoBridges delivers density, scalability and redundancy in hardware. Together, we deliver the most complete and the lowest total cost-of-ownership (TCO) solution for the carrier marketplace that is backed by our long history of providing IVR solutions."
Giving solution providers standards-compliant tools for building carrier-grade infrastructure, or for building voice solutions (TTS, ASR, IVR, conferencing, media servers) for carriers, The TelcoBridges-based Interact solution is available immediately.