The leading provider of managed IP data, voice and security services in North America, MegaPath Inc., announced today that it is enhancing its award-winning Duet voice and data service with support for Digital PBX and IP PBX systems. The Duet service now includes, in addition to analog connections, PRI (Primary Rate Interface) and SIP (Session Initiation Protocol) trunk interfaces. With this expanded support, MegaPath is enabling customers to protect previous infrastructure investments or choose the type of PBX system that best suits their business requirements.

James Cragg, President & COO at MegaPath said: “When it comes to VoIP services, companies have traditionally been forced to trade quality for cost savings, but by leveraging our private network and state of the art technology, MegaPath Duet delivers the highest level of reliability and call clarity at an affordable price”.  “This is yet another example of how our innovative technologies help companies save money and grow their business.”

Duet provides customers with up to 24 phone lines and up to 1.5 Mbps of Internet access – all over a single T1 circuit. Regardless of connection type, the company charges a flat monthly fee per line, and includes unlimited local and long distance calling so that customers can easily predict their phone and Internet costs and budget accordingly.

Duet leverages MegaPath’s all-optical MPLS nationwide network for unmatched performance and reliability. The service is delivered over a private circuit, so that voice traffic never touches the Internet. Providing customers with the call quality their business requires, the voice traffic is always prioritized over data traffic.

Duet is easy for customers to order and provision, either through MegaPath or one if its Channel Partners, with no service interruptions or upfront costs. MegaPath’s new PRI and SIP Trunk support provides customers with all of the features that they require in a business-class voice solution, including caller ID, call waiting, E911, 411 and directory listing services.

Duet provides small-to-medium sized businesses with the productivity enhancing features found in enterprise voice and data solutions without the staffing requirements or investment in network and telephony equipment needed to deploy their own VoIP infrastructure. It is also up to 50 percent less than comparable services and can easily be purchased and installed with no upfront costs. It provides customers with unlimited local and long distance for one low monthly price. Customers are enabled by MegaPath’s complete line of managed voice, data and security services to significantly lower communications costs at headquarters, branch offices and retail locations, while increasing employee productivity.