A best-of-breed supplier of compensation management solutions, HCR Software, announced today that in order to automate and upgrade their compensation process, Ricoh Americas Corporation has selected HCR’s CompensationXL Software. Ricoh’s compensation management procedures had always been labor intensive, but after Ricoh acquired Lanier Worldwide, labor intensive turned into near impossible. “We’d struggled with our manual Excel process, but when we suddenly went from 4,000 to 8,000 employees, it became unmanageable. We needed help,” declared Ricoh’s Director, Compensation & HRIS, Doris Dorey. A thorough review of products in the marketplace has been conducted by Ricoh and settled onHCR Software’s CompensationXL Product.
“CompensationXL was the most robust product we looked at. It allowed our managers to continue using excel spreadsheets that they were familiar with, accessed via a slick, user-friendly interface. Also by leveraging Excel, we felt that CompensationXL made it much simpler to maintain going forward,” continued Dorey. Ricoh found that CompensationXL was the only product on the market that delivered the ability to automate Ricoh’s unique compensation culture and process efficiently. Ricoh believes that, with minimal change management issues, CompensationXL will allow them to achieve 100% of their objectives for a new compensation management system. Through innovative document solutions, efficient processes and exceptional customer service, Ricoh delivers outstanding customer value. And to do so, Ricoh understands that in the intense competition for talent, the ability to recognize and reward top performers is crucial.
Ricoh’s compensation professionals, toward that end, have toiled tirelessly for years to deliver quality, despite using a difficult and tedious manual process. The compensation spreadsheets were not the problem, but rather the intense administrative burden that surrounded them. This needed to be addressed not just for focal planning, but every month in the administration of their compensation plans. Freeing HR to focus on strategic matters, Ricoh is confident that CompensationXL will eliminate their comp issues, while at the same time eliminating the training and support costs that usually surround the implementation of such pervasive systems.