Ifbyphone is practicing what they preach: listening to the customer, as reflected in the just launched IBP V 2.6, a Killer App that puts enterprise class tele-lead generation tools in the hands of small and medium sized businesses. Over the last couple of years many businesses have lost the ability to communicate new product information, promotions and service enhancements to their customers via email. Content filtering technologies redirect the majority of these legitimate emails to spam folders.

    Ifbyphone is a SAAS voice infrastructure and application company that has already begun winning awards for its innovative and benchmark setting products, validation that it is truly providing the "voice of the web." IBF V 2.6 is a significant upgrade with many new and streamlined features dictated by exhaustive customer learning. Today's consumers browse the web for products and services. Ifbyphone V 2.6 converts these browsers into callers and routes these clicks and toll free calls to the appropriate contact at a business. All calls are tracked with extension reporting options.

    "It's important to ensure that SMBs with unique voice broadcast needs have a solution optimized for their use. The V 2.6 Voice Broadcast tools support easy to use schedules which automate the distribution of voice broadcast so transfers from customers arrive during appropriate business hours," says Irv Shapiro, founder and CEO of Ifbyphone.

    "SMBs need a complete hosted solution at their disposal for the total integration of their web and telephone presence," continues Irv Shapiro. "They need the ability to track clicks from the web, calls to toll free numbers, and outbound voice broadcast results." The Ifbyphone "Voice of the Web" services turn your web site clickers into callers, provide toll free numbers for all of your marketing communications, and deliver customer messages that are immune to spam filters. Learn more about the possibilities of our services below. For in depth details about how Ifbyphone can give your business an enterprise-level presence on the web for a fraction of the cost, see the tabs on the left of this page.

    According to an August 2006 Nielsen/NetRatings and WebVisible survey, 46% of Internet users indicated that they had used the Internet to find local businesses, and of those users, 68% said they would use the phone to contact a vendor as opposed to 16% who would use email. To succeed today an SMB needs to both convert web site visitors and communicate with customers. All Ifbyphone V 2.6 solutions work with any telephone system and are fully portable if a company moves from one telephone transport vendor to another.  

New and enhanced Ifbyphone V 2.6 features include:
    - Voice Broadcast Services optimized for SMBs
    - A complete voice broadcast scheduling API allowing any SAAS application to integrate with voice broadcast services
    - Caller ID and schedule based Toll Free Number routing with complete IVR support
    - Beta Testing of International Click to Calls
    - Improved Company and Product Directories in our IVR and Virtual Receptionist solutions
    - New reseller tools including access controls for resellers that allow them to limit customer access to select functions
    - Single step, easy to use call recording
    - Business customer access to consumer features including email by voice services