All iKey keyboard products with integrated trackballs are now built with the latest and most advanced optical laser technology. The new laser trackballs have replaced the LED trackballs originally used. iKey submits all of our products for approval according to the standards of our customers’ needs. They undergo meticulous testing across multiple levels in order to ensure that our sealed industrial keyboards stand up to the rigorous atmospheres they will be exposed to.
Ideal for applications in the roughest of conditions, our products meet NEMA 4, 4X and IP 65 specifications, making them resistant to dust, dirt, water and corrosive liquids. This ensures that all of iKey's ruggedized products are ideal solutions for the roughest of conditions. iKey maintains close relationships with our suppliers and use the highest quality parts available. Special sealing methods are enforced to uphold a NEMA-4X rating.
"The benefits of the new laser trackballs include improved speed and accuracy," said Dave Huddleston, operations manager at iKey. "They are also more customizable for the user. We can install trackballs of any color or pattern. They are still removable for easy cleaning and are built with an adjustable tension ring."
The product comparison chart below shows the differences between the former LED trackballs and the new laser trackballs. iKey was the first company to produce an industrial keyboard that featured an integrated pointing device. iKey also introduced the first industrial, illuminated mobile keyboard, as well as the first NEMA 4X rated keyboard enclosed in an ABS polycarbonate case. In 2005, iKey continues its trend of innovative designs, with the introduction of the world's first wireless, industrial keyboard and integrated pointing device, the DW-5K.
"iKey's customer service is outstanding. When we encountered a problem with the HulaPoint, they arranged to have new ones sent out at their own expense and had them to us in one day. That's what it takes to build a good relationship. We use iKey's 5K-OEM in our Quickturn Custom Production Program because it's a great product and we can count on them to facilitate in the time we need to guarantee our services," stated Benjamin G. Chapman.
iKey products are the most durable and reliable solutions available for the harsh conditions of industrial environments. Industrial durability ratings ranging from NEMA 12 to NEMA 4X allows for use in extremely dirty, dusty and greasy environments. Sealed keyboards can be pressure washed, guaranteeing long-term success within a rugged setting.
Key's industrial keyboards are built to order, and can be expedited for special requests. Once built, they are put through a rigorous series of quality control tests, receiving hand-tested approval at three separate stations before shipment. If for any reason our customers encounter a problem with iKey's keyboards, we offer an extensive repair program unlike any in the industry, with parts replacement and speedy turnaround. In addition, iKey's commitment to innovation, allows customers to upgrade their product as technology changes.