A leading provider of information technology to the residential real estate industry, MarketLinx, Inc., today announced that it has signed a long-tem agreement to provide its Transaction Manager software to the customers of Realserv, LLC, based in Asheville, North Carolina.
   
Realserv, established in 2005 by Transaction First, LLC and the North Carolina Association of REALTORS, and recently joined by the Pennsylvania Association of REALTORS (PAR), will provide additional integrated technology solutions and services to NCAR and PAR members and to the approximately 150,000 multi-state licensees of the Realfast forms system.
   
To support Realserv's customer service model, including messaging and call logs, workflow processing, regulatory and statutory compliance management, document management, product and service ordering, risk management, participant management, Transaction Manager provides a comprehensive range of critical features. The system's superb flexibility, scalability and ease-of-integration with a wide variety of other systems using Real Estate Transaction Standard (RETS) protocols make Transaction Manager the industry's premier transaction management solution.
   
President of Realfast, Inc., John Hamrick, stated: "Our goal was to create a platform that would be easy for our customers to use and to provide data-sharing capabilities with other technology partners that shared our commitment to strong customer service. Through this partnership, we have achieved our goal, and look forward to bringing the system to our Realfast customers."
   
Chief executive officer of Realserv, Shannon Van Etten, declared: "We spent a long time evaluating options for our next-generation transaction management platform." Shannon added: "Being responsible for delivering fully integrated tools to members of both PAR and NCAR--and to the growing number of real estate professionals who use the Realfast forms system--we had to carefully analyze potential relationships with a long line of companies.