CRM, struggling with web design and retaining customers, has been long kept at bay and in the shadows of giant web hosting review websites. Faraz Dayvandi and Tal Lifschitz, creators of Cheap Web Hosting, after thoroughly researching and analyzing the web hosting customer market, channeled their efforts towards creating a website which exhibits a high quality design, the most popular web hosting companies, testimonials, accolades and awards, ratings, and instructional pages on how to go through the purchase process with each affiliated company.

Necessary for customers to break down web hosting, the website design establishes tables focused on separate but integral parts. There is a navigational bar, on the left side of the website, which leads you straight to the web hosting chart. Displaying seven of the best companies in the industry, the web hosting chart (located at the bottom of the page) is a creative and unique chart. With ratings of benefits, price, setup, and customer support, each company has its own well organized review page. The web hosting chart also includes testimonials, CRM's star rating, a list of benefits and price of the cheapest package available.

CRM has managed to provide free coupons which offer many valuable incentives for customers. CRM, aside from having an efficient page design with easily accessible tables and charts, is also highly credible; the website is placed on several highly touted and sought after first pages on Google search engine results page; a simple Google search for a general web hosting keyword will display CRM in the top ten results. CRM managed to top millions of other web hosting providers, its impressive back link popularity, and efficient content.

Problems both new and former customers have experienced or will face with a majority of web hosting companies are occupying the top of the page. There are visible solutions, to the right of the problems, with check marks which correspond to the problems and show how CRM handles a variety of web hosting issues.

Along with registering a domain name and getting your .com active and ready, another nifty little section was the "How to buy" instruction page, which has screenshots and instructions to help customers through the practice of signing up and purchasing web hosting.