A global leader in management software solutions for small to mid-sized IT services and support businesses (SMB), Commit Business Solutions, has announced today the release of a new version of their popular software package: CommitCRM 4.3.

Commit's latest version is all about IT business automation and efficiency. The workflow in IT service businesses is streamlined by CommitCRM 4.3 to provide tighter integration and better collaboration between all employees. The new release lets users convert incoming customer emails into Service Tickets automatically; find uncharged service tickets turn Sales Opportunities into Jobs; receive email alerts for new events, assignments and schedules; easily add new time charges using the enhanced timer and more.

CEO of Commit, Maayan Porat, says: "We've been planning and developing these new features for a while, and while we could have waited to release them as part of a major version upgrade, we were so excited about them that we decided to release them now for the benefit of our users."

So far, the customers love the new features. Over 70% of CommitCRM users have already upgraded to the latest release, and Commit is pleasantly surprised by the volume of positive feedback. President of The Pro Computer Service LLC in Medford, New Jersey, Anthony W. Mongeluzo, said: "This e-mail alert module is great! It is working very well and we are all very happy with it. Thanks!"

Commit's Customer Relations Manager, vsays: "Our customers love the new release". "They're telling us things like 'Great release!' and 'This is exactly what we needed!'" But Sheli knows why they're so excited. "We base the development of Commit on the feedback we get from our users, so of course it's what they wanted!"