Allowing Penguin Computing to use Splunk in their enhanced support offerings, and to resell Splunk in North America, a leading provider of Linux solutions, Penguin Computing, and the IT Search company Splunk, have entered an agreement.

Vice president software and service sales at Penguin Computing, David Ingersoll, said: "By using Splunk for remote monitoring and diagnostics, we will be able to offer a superior and differentiated level of support". "In addition, the opportunity to provide Splunk to our customers will allow us to continue adding differentiated value which is a key objective for the company."

Including temperature, machine data on fan speed, RAM and hard disk drives, Penguin Computing's enhanced support offering will use Splunk to monitor and report on key system variables. Reducing the time between problem identification and resolution, and providing greater infrastructure availability, Penguin Computing support can, if a problem should occur, remotely diagnose the issue. Penguin Computing customers can get higher data indexing levels through Penguin Computing, if they want to use Splunk for other application areas like security, compliance or business intelligence.

Director of business development at Splunk, Pervaiz Choudhry, said: "IT infrastructures have increasingly complex and dynamic dependences, so finding and fixing problems can take too long and cost too much". "Our partnership with Penguin helps improve their service levels so their customers can recover faster, experience less downtime, and improve service levels. And as Penguin's customers use Splunk, they will find they can index their data once and use it many ways for security monitoring, compliance - even business intelligence."