i've only had this product a few hours and i absolutely HATE it. 12.1mp?!?! try flipping that number around! the pics are ridiculously grainy! i'm talking lines through the pics (that you can see on the camera screen when you're taking the pic) and everything. the screen itself has gone almost completely white on me TWICE. if i knew then what i know now, I'D HAVE NEVER PURCHASED IT! i can't believe i wasted 8,500 credit card points on this! makes me wish i'd gone with something non-electronic. i didn't have high expectations to begin with, but i have to say that i am majorly disappointed!