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IncrediMail Xe 5853718

Company: IncrediMail Ltd.
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Price: Free
Downloads: 3932
Posted By: IncrediMail Ltd. via http://www.incredimail.com/
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1.3
  » Posted by    neutralizing
Pros:
There's a free version
Cons:
DO NOT BUY A SUBSCRIPTION IT! THEIR VIP SUPPORT IS NONE EXISTENT.
Summary:
Perion / Incredimail is not to be trusted! Let me explain why (I hate to do this, but feel the public has to know their standards)

I purchased Incredimail on Thursday, April 18, 2013 6:18 PM. to trial the pro version, as that's what they suggested, it did not perform as I wanted, I disliked some of the functions and the customer support is extremely slow. I bought it and

found I did not like it, so requested a refund 1 or 2 days after the purchase. A week after the purchase I received a reply to my pre-sales question, 4 days after that I got a reply to my question regarding an issue I was having the day after I
bought it.

I followed their, "The Risk-Free Trial Period for all IncrediMail products is 30 days." and requested a refund and got no refund and no reply to my email. so sent another on Thursday, May 02, 2013 6:20 PM and again got no reply or refund, and again on Wednesday, May 08, 2013 9:26 AM and once again no refund or reply to my email!

Be careful!! I have no idea even if they are going to charge me every year as they will not reply to any emails to even let me know they will or have even cancelled it.
Rating:
Design
1
Features
2
Pricing
1
I've been using this for: 6 days
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