TechTeam Global, Inc. announced two executive management changes as a part of a planned transformation of the Company's leadership. Peter Keane will join TechTeam as Director of Business Process Improvement for EMEA. Mr. Keane will be responsible for driving ongoing operational process improvement in delivery centers across EMEA. He has 25 years of experience in information technology service management with a strong track record in design, implementation and growth of multi-country Service Desk operations.

    TechTeam’s Single Point of Contact (SPOC) model enables our customers to consolidate their incident resolution support functions into a centralized organization. Our SPOC incident ownership enables us to appropriately respond to users’ inquiries no matter how they choose to contact us and manage the incident through its closure against agreed upon service level agreements. We provide help-desk services in over 25 languages and we globally and locally manage IT infrastructures on a 24x7 basis. This unique corporate IT support delivery model is focused on improving end-user satisfaction through support centralization, better first contact resolution, and higher IT infrastructure availability. At the same time, we strive to reduce overall costs, resulting in a positive ROI for your company.

    Prior to joining TechTeam, Mr. Keane was Managed Service Centre Director for Unisys EMEA for nine years. He has also led a software and services company focused on Service Desk technology and consultancy. Mr. Keane has Bachelor of Science in Computer Science from Greenwich University. On June 12, 2008, the Company and Mr. Lichtman reached agreement on a plan to ensure a smooth and effective transition to a new Chief Financial Officer. Under the agreement, Mr. Lichtman will remain with TechTeam until the earlier of the completion of the Company's search for a successor or August 15, 2008. The full terms of the agreement will be provided in a Current Report on Form 8-K.

    "Over the last several months, we have moved aggressively to transform our leadership team to enhance our ability to achieve our strategic objectives," stated Gary J. Cotshott, President and Chief Executive Officer of TechTeam Global, Inc. "In recent announcements, we have communicated the addition of four experienced senior leaders with deep skills and global expertise. Now we are pleased to welcome Peter Keane to our global leadership team. Peter's experience and passion for excellence will help us drive higher levels of operational performance, ensuring that we deliver consistent, high quality global service for our customers."

    Beyond our IT support services we offer a complete range of value-added IT services including consulting, security, systems integration, network services, application integration, staffing, training, and knowledge management. This enables us to offer complete end-to-end IT infrastructure solutions through the whole lifecycle. TechTeam provides consulting, integration, implementation and customized software development in order to supply complete IT solutions. We tailor these solutions to the specific business needs of a broad range of vertical industries, including automotive, pharmaceutical, consumer, industry, government.

    "We are also continuing this transformation through our search for a new Chief Financial Officer who possesses strong technical skills, multi-faceted global experience and will drive deep levels of engagement across our present and future investor community," commented Cotshott. "I commend Marc's significant contributions as a key member of the leadership team. Marc has successfully led the finance and accounting functions through a period of substantial growth and increased complexity. During Marc's tenure, the Company completed eight acquisitions and grew from $88 million in revenue in 2003 to $222 million in 2007. The Company has greatly benefited from his tireless efforts, professionalism and high ethical standards. We are grateful that Marc's commitment to the Company will continue in order to facilitate a smooth transition in the CFO role. Marc has my deepest appreciation along with that of the full leadership team and our Board of Directors."