The release of IssueNet 5.0 has been announced today by the developer of the IssueNet enterprise software solution for issue management, Elsinore Technologies, announced today.

CTO of Elsinore Technologies, Jake Morgan, declared: "IssueNet 5.0 represents the latest chapter in our quest to provide the best enterprise-grade issue tracking and management system on the market." He added: "IssueNet is truly a system that can be customized to the specific needs of each business group and deployed across an organization. IT, Customer Support, QA, Sales and Marketing, Operations, and Engineering can all benefit from tracking and processing issues in a structured, organized way."

Since the release of IssueNet 4.0, version 5.0 consolidates and streamlines the array of features that have been introduced during the two years. Along with improvements to workflow and user notifications, the user interface received an overhaul. Through the introduction of a wiki-based web help system, which ensures the most up-to-date resources and tutorials are instantly available to all users, the existing help system was also enhanced.
With Version 5.0 also come shipped improvements to the core solutions for defect tracking, help desk, and IT change management also ship.

IssueNet 5.0 represents over 2 years of cumulative improvements to the award-winning IssueNet issue management platform. IssueNet, since version 4.0, which hit the street in January of 2006, has undergone significant enhancements to core functionality as well as user interface improvements. Over the years and multiple point releases, Elsinore has developed an industry-leading lineup of out-of-the-box integrations to Microsoft productivity software and pre-packaged solutions for common issue management applications.